Module: Resource Management
Project Portals

Has a Gadget Disappeared from your Dashboard?

The gadgets on the home page rely on mandatory data being available in your smartsheets.
If you have removed columns, changed the configuration of drop down field values or changed column names, your gadget may be hidden.

Process

  • Log into SolutionTrac > Resource Management.
  • Select Project from the top menu > Use the search panel on the left and search for the required Project > Select the Project
  • Select Portal from the menu
  • Select the 'Smartsheet Cache Log' submenu and click the Start A New Cache Refresh Job * You can click the 'Refresh' button until the Status column on the left displays 'Finish' for all the sheets.
  • Address the issues in the log and repeat until all issues are cleared and your gadgets are displaying correctly on your dashboard.

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